The UK ban on landlords and letting agents requesting rent in advance has been defended by two national agencies as having the right overall aim. They warn, however, that the restriction is producing unintended consequences for overseas students, poorer tenants and people with weak credit records.
The disagreement is not about whether the policy has a legitimate purpose. It is about what happens when a payment option familiar to landlords is removed without a practical replacement for applicants who cannot satisfy standard referencing criteria.
| Issue | Who is affected | What the agencies said | Practical response |
|---|---|---|---|
| Renters with poor credit records | Tenants who cannot provide upfront rent or meet ordinary financial checks | Connells said upfront rent had been a major advantage for less affluent tenants with poor credit | Assess savings, income and payment history separately from credit-file strength |
| International students | Students who cannot satisfy all referencing criteria | LRG said some previously offered several months’ rent in advance | Consider guarantors or other credible evidence of affordability |
| Landlords | Agents and property owners screening incoming tenants | Both agencies said some landlords are less willing to take a risk after the loss of Section 21 | Keep screening consistent, but do not treat one signal as the whole assessment |
| Agencies | Letting businesses handling applications and references | LRG suggested tenants could offer guarantors | Make clear what alternative evidence is accepted and how it is assessed |
The restriction changes the risk conversation
The Negotiator reported that Connells Chief Executive Helen Charlesworth believes paying rent in advance was a major advantage for less affluent tenants with poor credit. She said she had heard of an NHS nurse who was served a Section 21 eviction notice before the Act came into force.
According to Charlesworth, the tenant had paid rent on time and had 12 months’ savings, but could not obtain a mortgage or another private rental without providing upfront rent. The case illustrates the uncomfortable position: money may be available, yet a landlord’s assessment process still rejects the applicant.
LRG Chief Lettings Officer Allison Thompson made a similar point about international students. Paying several months in advance had allowed some applicants to overcome gaps in financial referencing criteria. With that option restricted, the burden shifts toward alternative forms of financial support.
Neither account proves that the ban has caused eviction or housing hardship in every case. They do show that removing a payment option can narrow access to privately rented housing for some applicants, particularly where conventional checks are difficult to satisfy.
Guarantors help, but they do not solve everything
LRG’s proposed answer is a guarantor. It said this had long been a common solution for students and other tenants who struggled to satisfy financial referencing checks.
A guarantor can change the assessment. Instead of relying only on a tenant’s credit record, the landlord can consider the guarantor’s financial position and willingness to meet the obligation if the tenant defaults. That gives the landlord an additional signal without returning to the rent-in-advance arrangement.
There are trade-offs. A guarantor does not create more money for the tenant to pay. It changes who carries the perceived risk and may require an applicant to find someone willing to accept that obligation. For some tenants, finding a guarantor may be straightforward. For others, it may be a further barrier.
The timing matters too. A prospective tenant may need to offer a guarantor before viewing a property, signing a tenancy or completing an application. If an agency treats guarantor requests as unusual, it may make the alternative harder to use precisely where it is most needed.
For landlords, the restriction changes the available information used to assess risk. Removing rent in advance can leave fewer straightforward ways for some applicants to demonstrate that they can pay. Thompson said the loss of Section 21 had also made many landlords less willing to take a risk. Those points should be handled carefully: the two changes affect different parts of the landlord-tenant relationship, but both can influence confidence in a new tenancy.
Why this matters to you
This is primarily a residential rental issue, but the implications reach landlords, agents and tenants alike. The agency chiefs are not arguing that every landlord will face greater letting risk. They are highlighting a narrower problem: a rule designed to address one risk may create another for people whose circumstances do not fit conventional checks.
For a landlord or agent, the practical challenge is to separate evidence that an applicant cannot pay from evidence that an applicant has a weak or incomplete credit record. Savings, guaranteed income, a guarantor and a record of paying rent on time may provide different kinds of support. Treating every applicant with weak credit as equally risky risks excluding tenants who have other evidence of affordability.
That approach also protects landlords. Screening should not become so loose that financial checks lose meaning. The answer is not to abandon assessment, but to use more than one signal when a tenant cannot satisfy the standard route.
What to watch next
The key issue is whether government and industry responses produce credible alternatives for applicants who cannot pass ordinary checks. Guarantors are one route. Better communication about supported housing and specialist lenders may be others, although The Negotiator did not report additional government measures.
Watch how agencies amend financial referencing, what documentation they request and whether landlords report more difficulty reletting comparable properties. Those details will show whether the ban is simply changing terminology or materially reshaping tenant access.
There is also a question for landlords: are they asking for evidence that an applicant can meet their obligations, or relying on a proxy that may not reflect the applicant’s circumstances? The difference can determine whether a tenant is given a chance to demonstrate reliability.
The practical stance is clear. Do not loosen screening without a replacement risk test. At the same time, do not confuse weak credit history with an automatic inability to pay. That distinction can protect both the landlord and the tenant.
Key takeaways
- The rent-in-advance ban is reducing an option used by some tenants with weak credit or incomplete referencing.
- Guarantors can supplement conventional checks but shift rather than eliminate the risk.
- Investors should improve tenant assessment without relying on a single credit signal.
- Regulation is working through implementation, so agency screening practices are worth monitoring.
Frequently asked questions
Which agencies raised concerns about the rent-in-advance ban?
LRG and Connells independently raised the issue with The Negotiator.
How did the ban affect international students, according to LRG?
LRG said some students had previously used several months’ rent in advance when they could not satisfy all financial referencing criteria.
What alternative did LRG suggest?
LRG suggested tenants offer guarantors, a method it said was already common for students and others who struggled with financial checks.
Does the article establish that every landlord will have difficulty letting properties?
No. It reports agency concerns and one executive’s assessment that some landlords are less willing to take risks. The scale of the effect was not established.



























